Name: Veritas Verified Standard Appliance Support - Extended Service - 3 Year - Service
SKU: SY7639280

Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate (“Agreement”) between the end user (“End User”) and Veritas Technologies LLC and/or its subsidiaries (“Veritas”). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.

Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.

Protects your investment and adds value with increased reliability
Fixes service included to resolve your problems
On-site support helps you?limit any downtime to the absolute minimum
Parts and labor service characteristics help minimize inventory costs with maximum dependability
Next Business Day – Parts and Labor service response time for better accommodation with maximum reliability
3 Year service duration to ensure maximum dependability and accurate results

Additional information

Service Characteristic	Parts & Labor
Service Main Type	Maintenance
Service Location	On-site
Provided Support	Fixes,Hardware Support,New Releases Update,Parts Replacement,Phone Support,Remote Technical Support,Repair,Web Knowledge Base Access,Web Support
Manufacturer	Veritas Technologies LLC
Manufacturer Website Addres	https://www.veritas.com/
Service Duration	3 Year
Product Supported	Veritas NetBackup Flex 5360 Appliance (Covered Configurations: 960TB B-with 8TB drives, 4x10Gbase-T, 6×25-10GbE, 4x32Gb Fiber Channel ports)
Service Response Time	Next Business Day – Parts and Labor
Service Name	Verified Standard Appliance Support – Extended Service
Service Description	24x7xNext Business Day
Product Type	Service
MPN	34366-M2-5C
Brand	Veritas