Veritas Standard Appliance Support – Extended Service – 3 Year – Service
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Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate (“Agreement”) between the end user (“End User”) and Veritas Technologies LLC and/or its subsidiaries (“Veritas”). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.
Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features fixes service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day – Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum dependability and accurate results
Additional information
| Service Characteristic | Parts & Labor |
|---|---|
| Service Main Type | Maintenance |
| Service Location | On-site |
| Provided Support | Fixes,Hardware Support,New Releases Update,Parts Replacement,Phone Support,Remote Technical Support,Repair,Web Knowledge Base Access,Web Support |
| Manufacturer | Veritas Technologies LLC |
| Manufacturer Website Addres | |
| Service Name | Standard Appliance Support – Extended Service |
| Service Duration | 3 Year |
| Service Response Time | Next Business Day – Parts and Labor |
| Service Description | 24x7xNext Business Day |
| Product Supported | Veritas 33743-M0032, 33829-M1, 33829-M2, 33829-M3 |
| Product Type | Service |
| MPN | 33829-M3-32 |
| Brand | Veritas |
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