Poly Smarter Headsets For Call Centers

ENCOREPRO 500 SERIES

The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They’re the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier. They even adjust audio performance to your specific headset, giving you ideal call quality, every time. The controls are a breeze, including a single hold button for audio and video (USB models). Designed to preserve your hearing and built to take years of punishment, these headsets make true flexibility your new reality.

• Built-in USB-A and USB-C connectors (USB models)
• Full backwards compatibility for legacy equipment (QD models)
• Remote firmware and cloud system updates (USB models)
• Poly Quick Disconnect technology (QD models)
• Full native Microsoft Teams experience (-M models)

SMARTER HEADSETS FOR CALL CENTERS | BENEFITS

• Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C connectors right on the cable
• Answer soft-phone calls from any PC, no matter what kind of USB port you have
• Never worry about updates, thanks to remote firmware and cloud system updates (USB models)
• Walk away from your desk with a click with the Poly Quick Disconnect technology (QD models)
• Call up Microsoft Teams instantly thanks to a full native Teams experience accessed right from the headset (-M models)

• Provides exceptional quality sound with greater immersion
• Over-the-head earpiece design ensures maximum comfort and pain, fatigue-free listening
• The 515 headset provides plenty of freedom with wired connectivity
• Your voice will be heard loud and clear with the boom microphone design to ensure maximum Headset usage efficiency
• USB Type A host interface for reliable data transfer and enhanced performance
• Great for Audio/Visual Labs, Assisted Listening Systems and more that have a Mono jack for non-stereo use
• Ear-cup design provides optimum comfort and noise isolation
• Rotating Microphone feature for better usability and increased efficiency
• Call Center application/usage for maximum productivity with convenience and ease