Veritas Verified Essential Appliance Support – Extended Service – 5 Year – Service
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Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate (“Agreement”) between the end user (“End User”) and Veritas Technologies LLC and/or its subsidiaries (“Veritas”). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.
Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.
- Protects your investment and adds value with increased reliability
- Fixes service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour – Parts and Labor service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum dependability and accurate results
Additional information
| Service Description | 24x7x4 Hour |
|---|---|
| Service Characteristic | Parts & Labor |
| Product Supported | (Covered Configurations: 255TB A-with 4TB drives. 8x1GbE, 8×25-10GbE Fibre Channel ports, 768GB, 64GB DIMM) |
| Service Main Type | Maintenance |
| Service Location | On-site |
| Service Response Time | 4 Hour – Parts and Labor |
| Provided Support | Fixes,Hardware Support,New Releases Update,Parts Replacement,Phone Support,Remote Technical Support,Repair,Web Knowledge Base Access,Web Support |
| Manufacturer | Veritas Technologies LLC |
| Manufacturer Website Addres | |
| Service Name | Verified Essential Appliance Support – Extended Service |
| Service Duration | 5 Year |
| Product Type | Service |
| MPN | 34820-M3-6E |
| Brand | Veritas |
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