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Quantum StorageCare Gold Support Plan – Zone 1 – Extended Service (Renewal) – 1 Year – Service
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If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:
- 24/7 on-site support
- Four-hour target response time for on-site support
- 24/7 multilingual telephone support
- Priority call handling
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
- Provides reliable support to resolve all your technical issues
- Features concurrent maintenance service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 24 x 7 Parts Replacement service availability to better accommodate your requirements and scheduling
- 4 Hour – Repair & Parts Replacement service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum dependability and accurate results
Additional information
| Weight | 1.0000 lbs |
|---|---|
| Dimensions | 0.0000 × 0.0000 × 0.0000 in |
| Service Duration | 1 Year |
| Service Description | 24x7x4 Hour |
| Service Characteristic | Parts & Labor |
| Service Main Type | Maintenance |
| Service Location | On-site |
| Service Sub Type | Electronic and Physical |
| Service Response Time | 4 Hour – Repair & Parts Replacement |
| Provided Support | Concurrent Maintenance,Parts Replacement,Repair,Phone Support,Firmware Upgrade,Web Knowledge Base Access,Remote Monitoring |
| Service Name | StorageCare Gold Support Plan – Zone 1 – Extended Service (Renewal) |
| Manufacturer | Quantum Corporation |
| Product Type | Service |
| MPN | SSC6K-REMH-CG11 |
| Brand | Quantum |
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