Business purchasing, government procurement, reseller programs, and nationwide fulfillment.

Orders & Workflow

Make order routing, exceptions, fulfillment, and tracking easier to understand.

The Orders & Workflow page explains how transaction activity can move through ALMS—from new orders and quotes to processing, routing, fulfillment, tracking, and exception handling.

  • Visualize order stages instead of treating every order as a flat record
  • Surface exceptions and missing information before they become customer-service problems
  • Support buyer, procurement, reseller, and operations views of the same transaction lifecycle
Marketplace DashboardReseller Operations
Orders & WorkflowIllustrative UI

New

#AM-10482Facilities restock$1,842.10
#AM-10483Technology requestQuote needed

Processing

#AM-10471Multi-site order3 destinations
#AM-10474Blind-ship routeSupplier confirmed

Shipped

#AM-10462Janitorial productsTracking posted
#AM-10466Office replenishment2 packages
Exceptions3
Awaiting tracking6
Completed today18
Order operations

A cleaner workflow from order received to order complete.

The page presents order management as an operating system with stages, ownership, and exception visibility.

Order intake

Receive marketplace, reseller, or connected order activity into a consistent operating view.

Routing rules

Send orders toward the appropriate supplier, location, workflow, or fulfillment path based on configured logic.

Quote-to-order continuity

Keep larger or specialized requests connected to their quote and approval history.

Exception handling

Identify missing shipping data, rejected orders, unavailable items, or records requiring manual review.

Status progression

Show where an order is in the process instead of forcing users to infer progress from disconnected notes.

Acknowledgements

Bring supplier or system acknowledgement status back into the operational record when configured.

Tracking visibility

Tie tracking and shipment activity to the order so teams can respond more efficiently.

Ownership & teams

Make it clearer who owns a problem, a quote, or an order follow-up.

Workflow board demo

A board makes the transaction lifecycle easy to read.

The example interface uses staged order cards because status, ownership, and exceptions are easier to understand visually than in a dense generic table.

✓
New orders stay visibleOrders should enter a clear queue instead of disappearing into the back office.
✓
Processing is understandableTeams can see whether an order is awaiting routing, supplier acknowledgement, or another action.
✓
Exceptions are explicitProblem orders should stand out so operations staff can intervene early.
✓
Tracking closes the loopShipment and tracking visibility creates a cleaner customer and reseller experience.
Orders & WorkflowIllustrative UI

New

#AM-10482Facilities restock$1,842.10
#AM-10483Technology requestQuote needed

Processing

#AM-10471Multi-site order3 destinations
#AM-10474Blind-ship routeSupplier confirmed

Shipped

#AM-10462Janitorial productsTracking posted
#AM-10466Office replenishment2 packages
Exceptions3
Awaiting tracking6
Completed today18
Workflow examples

Common order-management patterns.

Routine fulfillment

Standard marketplace order

A buyer places an order that needs routing, acknowledgement, shipment status, and tracking.

Order intakeRoutingTracking
Larger request

Quote-driven purchase

A quote is accepted and the resulting order should preserve context and move through fulfillment cleanly.

Quote historyApprovalOrder
Needs intervention

Order exception

A supplier rejection, missing address, unavailable item, or connection error needs to be visible and assigned.

AlertOwnershipRecovery
Operational continuity

Orders connect the buyer experience to supplier and reseller execution.

Continue to Reseller Operations for the partner-facing side of catalog, pricing, exports, and order visibility.

Reseller OperationsMarketplace Features