Extreme Networks ExtremeWorks Managed Services ResponsePLUS – AHR (Advanced Hardware Replacement) – Extended Service – 1 Year – Service

$1,110.88

9999 in stock

SKU: SY7173111 Categories: ,

ExtremeWorks Managed Services ResponsePLUS – AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS – AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center (“NOC”) 24 hours a day, 365 days a year (24×7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

  • Provides reliable support to resolve all your technical issues
  • Features Parts Replacement service that helps you handle any mishaps
  • Service depot offers fast, reliable and cost-effective response

Additional information

Weight 1.0000 lbs
Dimensions 0.0000 × 0.0000 × 0.0000 in
Service Duration

1 Year

Service Location

Service Depot

Provided Support

Parts Replacement,Phone Support,Email Support,Remote Monitoring,New Releases Update

Service Main Type

Exchange

Service Characteristic

Parts

Service Response Time

Next Business Day – Parts Replacement

Manufacturer

Extreme Networks, Inc

Service Name

ExtremeWorks Managed Services ResponsePLUS – AHR (Advanced Hardware Replacement) – Extended Service

Product Type

Service

MPN

97504-5320-48P-8XE

Brand

Extreme Networks

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Extreme Networks ExtremeWorks Managed Services ResponsePLUS - AHR (Advanced Hardware Replacement) - Extended Service - 1 Year - Service

$1,110.88

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