Cisco Solution Support – Extended Service – Service

Overview

Cisco Solution Support provides you with centralized support from our solution experts who own issue management and resolution across the Cisco and solution partner products in our eligible solutions. Our team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Cisco Solution Support resolves complex issues 43% quicker on average than product support alone, it helps you maintain solution performance, reliability, and return on investment.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Parts Replacement service included to resolve your problems
• Parts service characteristics for your convenience and ease of operation
• Next Business Day – Parts Replacement service response time for timely completion with increased dependability